1、 When there is a quality problem
According to the standard defective product less than 10%, it should be solved through negotiation (replacement or timely replenishment); if the standard defective product is more than 10%, it will be recalled unconditionally and replenished within 7 days.
2、 When the goods cannot be delivered
According to the contract, if the overdue period is 3-5 days, RMB 1000 / day will be deducted for each day; if the overdue period is more than 6 days, RMB 5000 will be deducted every day.
3、 Free tour
With an annual purchase amount of 500000 yuan, you can enjoy a 3-day tour in Hainan; if the annual purchase amount reaches 1 million yuan, you can enjoy a 3-day tour in Hong Kong; if you purchase 2 million yuan, you can enjoy a 5-day tour in Taiwan; if the annual purchase amount is 3 million yuan, you can enjoy a romantic 5-Day Tour in France
4、 One to one support services for technical engineers
The director of Technology Department and R & D department is on call at any time. Please contact your business for contact information.
5、 General manager's support
If you have any complaints and suggestions, you can contact the general manager of Shenkai. The business will give you the contact information of the general manager at the first time after placing the order.
6、 Recommendation of high quality suppliers upstream and downstream of product packaging
7、 Accumulation of credit and the opportunity to release accounts
8、 Including tax and freight
Including 17% VAT tickets, free door-to-door transportation service.
9、 Feel Shen Kai's culture
High quality customers can participate in the annual meeting of Shenkai company, and award quality customer trophies to experience Shenkai culture.
Other value-added services are under development
If you haven't enjoyed all the above services, please contact your business quickly and Shenkai will escort you.